PIONEER CAR RESERVATIONS Account @ C3 Manila (BGC Taguig City)!(Customer Service)job in taguig, Philippines - C3/CustomerContactChannels

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Job Opportunity
Company: C3/CustomerContactChannels
Job Title: PIONEER CAR RESERVATIONS Account @ C3 Manila (BGC Taguig City)!
Job Location: taguig - Philippines
Job Category: Customer Service
 
JOB DESCRIPTION:
 
C3/CustomerContactChannels is a global provider of BPO services unlike any other in the market today. Services include Sales, Service, Performance Optimization, Reputation Management and complete customer interaction management via traditional, web, and emerging communication channels.

C3 positively engages and promotes our clients’ brands with every contact we make with their customers and prides itself on having a company culture that is both unique and refreshing. With a global team that is thousands of employees strong, the company is headquartered in Plantation, FL. More information can be found at www.c3connect.com.


RESPONSIBILITIES:
•        Professionally handle high volume incoming inquiries from customers, clients, products and services.
•        Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding products and services listed above.
•        Resolve customer issues via one call resolution guidelines and/or escalated process.
•        Meet or exceed company and client performance metrics.
•        Maintain a balance between company policy and customer benefit in decision making.
•        Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers.
•        Responsible for call disposition or compiling
 
POSITION SPECIFICATION (Description of ideal candidates):
 
Education: Masters
Experience (year): Unspecified
Skills: REQUIREMENTS:

•        Candidate must possess at least a High School Diploma ( must have at least 6 months call center experience ), Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
•        Applicants must be willing to work in Bonifacio Global City, Taguig.
•        Fresh graduates/Entry level applicants are encouraged to apply.
•        Full-Time positions available.
•        Applicants must be willing to work holidays, weekends, graveyard and shifting schedules
 
OTHER INFORMATION
 
Employment type:
  • Full Time/Permanent
Salary Range: Unspecified
Post Date: 26/05/2013
 
CONTACT
 
Company: C3/CustomerContactChannels
Further Instructions: WALK IN and APPLY!

C3 Recruitment Hub
11th Floor Bonifacio One Technology Tower,
3030 Rizal Drive West, Global City, Taguig
Phone: 632-479-7402
Email: time4c3@connect.com

You may also visit our website at:
http://jobs.c3connect.com
 
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