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ADVANCED SEARCH |
| Job title: |
Technical Sales |
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| Company: |
ePERFORMAX Contact Centers (PHILIPPINES) |
| Category: |
Sales Technical |
| Job description: |
| To be a successful salesperson, you must have the mind set of offering benefits to customers and meeting each of their individual needs.
You must be prepared:This really goes without saying, but it's vital that you know your own product inside and out, and you should know your competitors' products inside and out as well. You cannot be caught off guard when a prospect asks you about any competitive product or you will lose credibility.
Appearance:
Get a haircut. Be clean shaven. A good rule of thumb is to dress one step nicer than you think the prospects will be dressed, and if you don’t know how they will be dressed, err on the side of over dressing.
The main point is that your prospect should be focused on your presentation - not on your flashy or grungy appearance.
Timing:
If you’re a few minutes late, your prospect is likely forming an opinion about you before you’re even there to defend yourself!
Be on time by taking into account the possibility of traffic congestion, taking a wrong turn or getting lost. What’s the worst thing that can happen? You get there early and focus yourself on your presentation for a few minutes before you make your entry?
Demeanor:
Stand up straight, smile sincerely, be confident, look them in the eye. Start building trust from the outset of the presentation.
Questions... and Listening
Pay attention to your surroundings when you go to a prospect's home. What's their neighborhood like? What's parked in the driveway? Whose pictures do they have hanging on their wall? Basically, what do you see that you can either compliment them about or ask them about to get them telling you about themselves.
This is a time for open ended questions. Don't ask any questions that they can simply answer "yes" or "no" to. Remember you want your prospects to open up and do most of the talking.
After you ask a questions, listen - and pay attention. Mirror their body language, make eye contact, and nod your head or use other non verbal communication to make sure they know you are really taking an interest in what they have to say.
The more you learn about them, the better you can make your presentation for them because you're going to focus your presentation on how your product specifically benefits them.
Transition: As important as breaking the ice is, don’t get too carried away with trying to learn the life story of your prospects. Pay attention to their verbal and non-verbal cues that say let’s move on. If you don’t get those cues, make the transition to why you’re really there: to demonstrate your product. You have set the stage with your Entry. Now it’s time to work your way closer to the all important demonstration that you are there for, but the Pre-Demonstration outlines some measures you must take before getting there.
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| Skills: |
1. Positive Mental Attitude
2. It’s critical. You must make a positive first impression.
3. to learn about your customer and determine how to mold your presentation to meet them where they are.
4. Get acquainted with the prospects and do your best to make them comfortable with you.
5. This is a time for open ended questions.
6. After you ask a questions, listen - and pay attention. Mirror their body language, make eye contact, and nod your head or use other non verbal communication to make sure they know you are really taking an interest in what they have to say.
6. focus your presentation on how your product specifically benefits them.
These are the first 6 steps i have learned being a technical sales representative...What I have learned is based upon my personal experience... |
| Employment type: |
Full Time/Permanent |
| Salary: |
5000 USD |
| Degree: |
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| Experience: |
1 |
| Location: |
San Juan - Philippines |
| Post Date: |
17/02/2008 |
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