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ADVANCED SEARCH |
| Job title: |
Call Center Language Training Supervisor |
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| Company: |
Staff Right Solutions, Inc. |
| Category: |
Education Training |
| Job description: |
| Duties/Responsibilities:
Development of training for all aspects of client projects, including soft skills and technical skills
Observe and review training delivery and coach and develop trainers on the same.
Prepare internal and external reports related to training.
Weekly and monthly planning related to training resources
Assess participant and class performance
Participate in routine client interaction
Perform other related duties and assignments as required and as assigned by supervisor or manager.
Requirements:
Candidate must possess at least a Bachelor's/College Degree in any field.
Strong oral and written communication skills
2-3 years of experience as ESL teacher
Previous Customer Service / Sales / Technical support experience in call center or related industry
Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
Demonstrated ability in classroom leadership, classroom management, classroom organization.
Preferred:
Understanding of Learning Principles
Applicants must be willing to work in Libis, Makati, Mandaluyong, Alabang.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.
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| Skills: |
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| Employment type: |
Full Time/Permanent |
| Salary: |
Unspecified |
| Degree: |
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| Experience: |
Unspecified |
| Location: |
Alabang, Makati, Madaluyong, QC - Philippines |
| Post Date: |
04/12/2007 |
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