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IT Transition Manager within a leading shared service centre |
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| Company: |
Meghen group |
| Category: |
Sales |
| Employment type: |
Full Time/Permanent |
| Salary: |
Unspecified |
| Degree: |
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| Experience: |
5 |
| Location: |
Romania |
| Post Date: |
04/02/2010 |
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| Skills: |
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| Job description: |
Location: Romania, Bucharest
Salary: 30 000 40 000
Type: permanent
Experience required: 5 yrs
Category: It
Subcategory: Project management, Transition,
IT Transition Manager within a leading shared service centre
Our client is a global outsourcing organization providing services within Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management. Their global network of more than 35 operations centers in 12 countries hire 36,500 employees worldwide. Their locations are based in United States, Netherlands, Romania, Spain, Poland, India, China, Guatemala, Hungary, Mexico, Morocco and the Philippines.
One of the fastest-growing operation in Europe is centre based in Romania, established in 2005 that doubled number of employees in 2007. The Bucharest centre has a well-educated multilingual talent pool with experience in diverse industries. Their culture emphasizes customer centricity, teamwork, and continuous process improvement, Performance, Passion, Innovation, Teamwork, Integrity, Respect
To their Romanian centre they are looking for an IT Transition Manager
Based on the business growth in Romania, the number of business process transitions from various project to the client delivery center has increased significantly, therefore a new challenging opportunity has been created to work with the clients and Operations teams end-to-end in all IT aspects.
Why to apply?
Excellent chance to work with a progressive international company
Long distance recruitment process
Competitive salary
Strong benefits package
Multinational working environment
Realistic opportunities to develop within the organization
And many many more
IT Transition Manager
Main Responsibilities:
Supporting various process transitions end to end from the client environment to operation and act a single point of contact for the IT area
Being involved in IT aspects from participating in RFP, Solution Identification discussions through the actual process transition till go-live / handover to IT operations team
Work closely together with the business leaders to understand their needs and suggest different solutions
Document implemented systems and processes
Plan and lead IT improvement projects during the process transition
Follow up the problem resolution and if necessary intervene until it gets resolved
During the transition, cooperate with other IT teams for ensuring smooth operation after go-live
Keep contacts with vendors and service providers
Deploy monitoring tools to ensure proactive prevention against system failures
Work on standardization together with the customer in a heterogeneous environment
Candidate profile:
Technical University or University of Economics / Business with IT minor and certifications
Experience in supporting ERP applications and / or IT Infrastructure elements
Excellent English Skills
Knowledge of voice solutions (PBX, Call flow, ACD)
Understanding of different network components (LAN, WAN, Firewall, Router, Switch, MPLS)
Knowledge of MS Windows based system architecture (Windows, Office, etc.)
Good communications skills
Strong can do attitude
Strong business acumen
To apply for this excellent opportunity, please contact Dominika at (+353) 1894 3012 and send your cv NOW to mariag@meghengroup.ie
100s of jobs available for multilingual candidates at ALL levels in ALL areas
Our clients can help you with relocation, accommodation, opening a bank account and getting your Tax sorted!
For more jobs please visit our website at www.meghengroup.com
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