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| Job title: |
Senior Business Analyst |
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| Company: |
Mango Strategy LLC |
| Category: |
Others |
| Job description: |
| MangoStrategy Philippines, Inc., a Strategic Research and Analysis firm with offices in Makati City, is seeking qualified professionals to become part of a dedicated team supporting one of our U.S.-based clients. This is an excellent opportunity to join a fast-growing, high-value firm, playing a critical role serving a fast-growing U.S.-based client which is a market leader in its space.
The Senior Business Analyst manages the day-to-day operations of the dedicated team and interacts extensively with the U.S.-based client. This person’s role includes ensuring quality, accuracy and timeliness of analysis and process done by the team. The Senior Business Analyst carries out responsibilities in the following areas: team development, implementation and on-going evaluation of the dedicated team.
The Senior Business Analyst’s responsibilities include:
• Developing, implementing, documenting and evaluating businesses processes for the dedicated team, in collaboration with the U.S.-based client
• Communicating with client via email, instant messaging and telephone
• Interacting with client’s corporate customers via email and voice mail
• Acquiring, cleaning, managing and analyzing client data
• Coordinating the distribution of targeted communications to client’s customers
• Generating, preparing and presenting reports
• Ensuring timeliness and quality assurance in all activities
• Processing and managing client’s requests
• Responding to Level 1 technical support inquires and escalating to appropriate client resources as needed
• Providing regular reports, updates, and feedback to the client and MangoStrategy management
The Senior Business Analyst manages focused aspect of projects; provide higher-level research, insight and analysis; interact with clients via telephone; process data and client requests. The Senior Business Analyst reports to Program manager and Senior Executive
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| Skills: |
Qualifications:
• College graduate preferably business course (having background in supply chain or software implementation projects is an advantage) from a top Philippines university
• Minimum of 3-4 years work experience, with research, analysis and/or business process background
• Skilled in Microsoft Office applications (Excel, PowerPoint, Word, Access) Familiarity with using web-based applications
• Excellent in both written and oral English communications
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| Employment type: |
Full Time/Permanent |
| Salary: |
0000 USD |
| Degree: |
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| Experience: |
3 |
| Location: |
Makati - Philippines |
| Post Date: |
03/10/2008 |
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